Privacy Policy

Effective Date: 09/05/2020

Last Updated: 09/18/2025

At Raya Workforce, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data from our clients, candidates, employees, and website visitors across the United States and Canada.

We comply with applicable privacy regulations, including the General Data Protection Regulation (GDPR) (where applicable), the California Consumer Privacy Act (CCPA), and other relevant data protection laws.

We may collect and process the following types of personal and business information:

• Full name, contact details (address, phone number, email).
   
• Resume/CV, employment history, skills, certifications, references.
   
• Education and qualifications.
   
• Immigration/work eligibility status.
   
• Background check results (where permitted by law).
   
• Payroll information (if hired through Raya Workforce).
   

• Company name, address, and contact details.
   
• Point of contact (name, email, phone number).
   
• Job descriptions and workforce requirements.
   
• Billing and invoicing information.
   

• IP address, browser type, operating system, device identifiers.
   
• Cookies, browsing history, and usage analytics.
   
• Information submitted via forms, chat, or newsletters.
   

• Personal identification and HR records.
   
• Financial information for payroll, tax, and benefits.
   
• Emergency contacts.
   

We use the information collected for the following purposes:

• Candidate Services – to match skills with job opportunities, assess suitability, and present candidates to clients.
   
• Client Services – to fulfill staffing requests, manage contracts, and maintain business relationships.
   
• Operations – to manage payroll, HR compliance, invoicing, and reporting.
   
• Communication – to send updates, job alerts, marketing materials, or policy notices.
   
• Website Improvement – to monitor performance, enhance user experience, and track trends.
   
• Legal Compliance – to meet regulatory requirements, such as employment verification, tax reporting, or background screening.
   

Where GDPR applies, we process data under these lawful bases:

• Consent: When you provide explicit consent (e.g., subscribing to newsletters).
   
• Contractual Obligation: To fulfill contracts with clients or candidates.
   
• Legal Obligation: To comply with employment, payroll, or tax laws.
   
• Legitimate Interest: To provide staffing services, improve operations, and maintain client relationships.
   

We may share your personal data in the following cases:

• With Clients: Candidate details are shared with employers seeking talent.
   
• With Service Providers: Payroll processors, background check providers, IT support, and compliance partners.
   
• With Authorities: When legally required (e.g., government audits, subpoenas).
   
• With Business Partners: In the event of a merger, acquisition, or restructuring.
   

➡️ We do not sell or rent your personal information to third parties.

• Candidate data: Retained for up to 3 years after last interaction unless deletion is requested.
   
• Client data: Retained for the duration of the business relationship + 7 years for legal compliance.
   
• Employee data: Retained as required by employment and tax laws.
   
• Website data: Retained according to cookie and analytics policies.
   

We implement technical, organizational, and administrative safeguards to protect your data, including:

• Secure servers and encrypted databases.
   
• Restricted access controls.
   
• Regular monitoring and audits.
   
• Secure data transmission (SSL/TLS).
   

⚠️ While we take all reasonable precautions, no system is 100% secure, and data transmission over the internet carries some risk.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
   
• Request corrections or updates to your data.
   
• Request deletion (“right to be forgotten”).
   
• Restrict or object to processing.
   
• Request portability of your data to another service.
   
• Opt out of marketing communications at any time.
   

To exercise your rights, contact us at: [Insert Contact Email].

We use cookies and similar tools to:

• Remember user preferences.
   
• Analyze website performance.
   
• Personalize content and ads.
   

You may disable cookies in your browser settings, but some features may not function properly.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

As we operate in USA & Canada, your personal information may be processed and stored in these regions. By providing your information, you consent to such transfers.

Our services are intended for adults (16+). We do not knowingly collect personal data from children. If we discover that we have inadvertently collected such data, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or business changes. Updates will be posted on this page with a revised “Last Updated” date.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: [Insert Contact Email]
📞 Phone: [Insert Phone Number]
🏢 Address: [Insert Company Address]